Popular Articles
Client error: License is not available
This error means that CityMIND client was not bale to find the MAP License server. Go to Presagis license configuration file: C:\Presagis\flexlmCRO\serverlist.dat MPI_LICENSE_FILE=@192.168.35.40 Verify the map server name or IP configured is ...
Tracking Camera Activity in Audit Trail
In order to see all actions on cameras you should Query the Audit Trail via Root Admin. Select Record time and narrow it as much as you can in order to receive little amount of results. For Live Video you can select it in Entity Name filed as you ...
Client Log Files
Where are Client Log Files Located? Client Log Files located at C:\CityMind\Application\Log. How to change CityMind Client Log Level? 1. Go to C:\CityMind\Application. 2. Open CityMind.exe.config file with Notepad. 3. Search for ...
Camera Calibiration
Camera Calibration Upon importing or defining new cameras, the administrator must calibrate the virtual view in the 3D view on the USAP map with what he sees in the corresponding video tile for the camera. The following procedure describes how to ...
Unable to create presets for PTZ Camera
This camera in Milestone is configured as ONVIF (a generic basic video protocol) instead of Bosch driver. As a result the Preset that we define in CityMIND could not be saved in Milestone VMS. I have update the camera driver to “Bosch PTZ Camera” ...